Frequently Asked Questions
Everything you need to know about your TTRacing gaming chair and home office setup.
How long does shipping take for my TTRacing chair?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days via our premium courier partners.
Do TTRacing chairs come with a warranty?
Yes, all our chairs come with a comprehensive 2-year warranty that covers factory defects in parts and craftsmanship, excluding wear and tear.
What is your return policy?
We offer a 7-day return policy for products in original, unassembled condition and packaging. Please contact our support team to initiate a return request.
Are the chairs difficult to assemble?
Not at all. Each TTRacing chair comes with a detailed manual and an assembly tool kit. Most users find they can complete the setup in approximately 15 to 20 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' installment options to make your purchase more convenient.
How do I clean and maintain my gaming chair?
We recommend using a damp microfiber cloth for regular cleaning. For PU leather models, avoid harsh chemicals and use a dedicated leather cleaner once every few months to maintain suppleness.